Breaking: Multiple Users Report Issues with


Users of, a cryptocurrency wallet provider, have been having technical issues with the company’s Bitcoin wallet.

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There appear to be three distinct problems.

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Some users are unable to log in to their accounts:

I don’t know why this happen. Please help me from r/BlockChain

A user in Canada had a different issue with logging in:

Another user, in Israel, told Finance Magnates that he saw his wallet balance at zero. After an hour or so, the wallet returned to normal, but he said that he then was unable to send money out of the wallet.

Other users are also reporting issues via internet discussion platform Reddit:

Finance Magnates has reached out to and will update this story when a reply is forthcoming., which was previously called, was established in 2011 and has its headquarters in Luxembourg. According to its website, it runs “over 31 million wallets” which have transacted $200 billion between them. It also claims “the lowest fees in the industry”.

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